TJX: Kick Off Your Retail Career With The Master Of Off-Price

By Tom Adams

Best known for their TJMaxx, Marshalls, and HomeGoods brands across the globe, TJX Companies is one of the leaders within off-price retailing. BUMKC hosted an info session this week led by Roni Nelson, a seasoned ex-TJX buyer who now focuses on campus recruiting and talent acquisition. On top of her insight stemming from her decades working in merchant roles, we also had the privilege of hearing from BU students who were former TJX interns and BU alum who currently work at TJX full-time.


TJX: A Perfect Place To Kickstart and Grow Your Retail Career

Roni was quick to mention that out of the 150+ merchandising interns that worked with TJX this summer, a staggering 90% were offered either full-time roles at the company or returning internships for the following summer. This isn’t just a coincidence - past interns pointed towards a company culture of transparency, autonomy, and mutual support that inspired them to grow by taking charge within their role.

Managers specifically encouraged interns by having them “think in the grey.” This meant using a blend of both data and intuition when making key merchandising decisions. Interns were trusted to make these sometimes ambiguous decisions by using their own knowledge and skill sets. In turn, whether it was successful or unsuccessful, each one of these decisions offered a valuable learning experience. The panel at the event talked about how this experiential learning was a primary factor in becoming a valuable asset in their role. A culture of mutual support also promoted interns to be comfortable with this type of risk taking.

A Fulfilling and Fun Place To Work

On top of completing empowering and exciting work during their internships, both Roni and the panel of alum/past interns highlighted the fact that top executives regularly spoke at events during their 12-week internships, offering a glimpse at high-level strategic initiatives. Exposure to executives didn’t stop there. On top of their usual responsibilities, interns were tasked with a summer-long intern project which was then presented to higher-level managers. From this, it was clear that TJX really cares about making sure the work interns do is valuable and visible to the high-level individuals in the company.

Sound Interesting? Check out the TJX Merchandising Internship Program!

Both Roni and the former interns agreed that data analysis is fundamental for the role, but also a “can-do” and flexible attitude are equally essential for excelling in the role. Additionally, strong communication and team collaboration skills are strongly encouraged.

To apply, look out for the TJX Merchandising Internship Program position on Handshake in early December!

Neha Saboo